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Helnan Royal Palestine Hotel - Montazah Gardens, Alexandria

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From132US$ /night
Check-in
29May2025
Check-out
30May2025
Rooms and Guests2 Guests, 1 room
Key details

About the Hotel

El Gaish Road, Montazah Royal Gardens, 21919 Alexa, Alexandria, Egypt, 21919
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room Sea View
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Sea view
Shower
Heating
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Standard Double or Twin Room at First floor Garden view
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Garden view
Bathtub
Balcony
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Executive Suite
Max:
2 persons
75 m² 
Bed options:
1 King-size bed
Sea view
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Alexandria 10.9 km
Airports
El Nouzha (ALY) 15.2 km
Borg El Arab International (HBE) 63.0 km
Train
Sidi Gaber Railway Station 10.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

El Gaish Road, Montazah Royal Gardens, 21919 Alexa, Alexandria, Egypt, 21919
Map view
El Gaish Road, Montazah Royal Gardens, 21919 Alexa, Alexandria, Egypt, 21919
Nearby
Palace
Montaza Palace
450 m
Restaurants
Zanilli's Cafe & Restaurant Montazah
860 m
Montaza Palace Gardens In front of Montazah Water Sports Club.

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
6.7
Location
7.0
Service
8.0
Dining
5.0
Guest reviews
6.4/10
based on 3 reviews
8.5
8.5/10 based on 3651 reviews
Charles
United States, February  2024
5.0/10

The hotel's rooms are in need of renovation and maintenance, especially concerning cleanliness and odor issues. The location offers a unique view but is hindered by ongoing construction and noise disturbances. The dining experience falls short of expectations with limited choices and cleanliness concerns. Despite some drawbacks, the friendly service stands out as a positive aspect of the stay.

Rooms
5.0
The rooms are not renovated, and the bathtub cleanliness leaves much to be desired, requiring maintenance to address mildew and odors.
Service
8.0
The receptionist was very helpful and friendly, always serving with a smile despite a high workload, showing great dedication to customer service.
Location
5.0
The hotel offers a stunning panoramic sea view inside the Montazah Palace, but ongoing construction and noise disruptions detract from the overall experience.
Dining
5.0
The dining experience is below expectations, with limited choices, cleanliness issues, and stale food presentation reducing the overall appeal.
Facilities
5.0
Facilities require improvement to meet expected standards.
Fred
United States, November  2023
7.0/10

I had a mixed experience at the hotel. The rooms were nice despite some mosquitoes and repair noises. The view from the balcony of Montaza Palace and the sea was amazing. However, there were some issues with communication and renovations in the surroundings.

Rooms
8.0
The room was great, very clean, and the air conditioning worked really well to combat the summer heat of 2015. The balcony offered a wonderful view of the sea and Montaza Palace.
Service
7.0
The service was very helpful and welcoming. The staff was cooperative and always ready to assist with anything needed.
Location
6.0
The hotel is located inside a former palace compound in the Montazah part of Alexandria. While the view was obstructed by some construction work, it's surrounded by beautiful palaces and offers easy access to the Mediterranean Sea.
Dining
7.0
The dining experience was good with a variety of food available. However, the location of the dining area impacted the overall experience. I was slightly disappointed as I expected more from a 5-star hotel.
Facilities
7.0
The facilities were decent. There were some ongoing renovations, but overall, the hotel offered what was needed for a comfortable stay.
Mark
United States, August  2023
7.6/10

I was pleasantly surprised by the hotel's location, set in the beautiful Montazah park with a stunning sea view. The rooms are clean, quiet, and well-stocked with an abundance of toiletries. The service here is outstanding, staffed by incredibly friendly and helpful individuals. Unfortunately, the dining experience fell short of expectations and did not meet the hotel's standard for a five-star establishment. However, the play area needs improvement in safety and maintenance.

Rooms
8.0
The rooms are clean, quite, and have loads of toiletries.
Service
9.0
The staff are more than friendly and extremely polite. There was a small mistake by the housekeeping staff that was promptly resolved by the receptionist.
Location
10.0
The location in one of the old royal gardens offers a fanastic sea view and is truly amazing. It is next door to the royal palace and conveniently located in Montazah park.
Dining
5.0
The dining experience, although below expectations and hotel standards, needs improvement to meet the five-star quality. The hamburgers were particularly disappointing.
Facilities
6.0
The play area needs attention as the trampoline did not seem very safe and the overall maintenance is lacking.
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Check-in
29May2025
Check-out
30May2025
Rooms and Guests2 Guests, 1 room